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Hello, 

 

Please help me with querying the BotEventLog object for the past dates with custom date range

 

I have been using multiple tools like Data Loader, WorkBench and DeveloperConsole to query on big objects, but getting different types of errors.

 

List of Errors: 

  • Filters may not have any gaps within the composite key
  • a fatal error occurred. contact your administrator and provide the following error id workbench

any kind of help on BotEventLog object queries is useful.

 

Regards,

Naidu

2 Kommentare
  1. 1. Aug. 2019, 13:34
    Hi, @Naidu Marella

    , basically think BotEvenLog as an interim object that temporarily holds data before sending it to Einstein Analytics. The object is not versioned or documented, thus we do NOT recommend you build reports or custom implementation off it.

    In the next couple release (safe harbor) we are working on the dialog level analytics which will provide you a documented and versioned object that exposes all the interaction details between bot and customer. Consider it would be a superset of the bot event log data but with structured data so you can report and act on it.

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