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I would like real time notice when a lead opens an email

2 Kommentare
  1. 12. Nov. 2018, 04:54
    Hi @Steve Becker

    ... I think you are looking for a feature of email systems called "Read Receipt".

    It's not a Salesforce feature, although as Austin says, our Inbox product does include a read receipt feature. You can also do it in most email applications, such as Outlook and Gmail.

    In Sales Cloud, there's an Idea to log these receipts against Salesforce data. If you think this would help you, please upvote the idea here:

    https://success.salesforce.com/ideaView?id=0873A000000E6kaQAC
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