Hi Trailblazers,
I’m new to Sales Engagement and had a question about cadences and email steps.
Is it possible for a sales rep to choose an email template between two email templates during a cadence step, instead of using the predefined template configured in the cadence?
What is "Add Template Variant"? How it is used?
Would appreciate any guidance or real-world examples. Thanks in advance!
Hello @Sachin Kumar!
Thank you for your response. This is helpful.
I do not see an option to select the email template while implementing the cadence step in Lead. It is automatically loading the first email template.
Could you please guide me on where I can find the option to select a different email template? Also, could you please share a screenshot for reference?
Additionally, can we add a condition in the automated step to select an email template based on the Lead field value from the email template variants?
Thank you.
