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Other users in my company downloaded this version in an identical way but for some reason the connection is blocked at the first server sign on screen.

 

Unable to complete action

Cannot connect to Tableau Server. Please check the server name and port and try again.

Error Code: 9F4C5638

Internet communication error: Couldn't resolve proxy name

 (online.tableau.com).

 

Attempted solutions

reinstallation of version

changing net.properties commenting out #http.nonProxyHosts=localhost|127.*|[::1]

3 个回答
  1. 2024年2月12日 19:37

    @Layton Prendergast​ 

    Hi, it seems those users use proxy. Make sure to allow the URLs in the proxy:

    https://help.tableau.com/current/desktopdeploy/en-us/desktop_deploy_proxy.htm

     

    If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.

     

    Regards,

     

    Diego Martinez

    Tableau Visionary and Forums Ambassador

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