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Hello everyone,

 

I'm experiencing an issue with Tableau 2021.1 on my gaming laptop [https://www.lenovo.com/ca/en/d/gaming-laptops]. Every time I try to load a data source, the software freezes and stops responding. I've tried reinstalling the software and restarting my laptop, but the issue persists.

 

I'm running Windows 10 on my gaming laptop, and I have a NVIDIA GeForce GTX graphics card. I'm not sure if this is a compatibility issue or if there's something else going on. Has anyone else experienced this issue or have any suggestions for a solution?

 

Any help would be greatly appreciated.

 

Thank you.

4 个回答
  1. 10月17日 23:48

    Since reinstalling didn’t help, it might be worth checking whether Tableau is using the dedicated NVIDIA GPU or the integrated graphics. Updating the graphics driver and testing with hardware acceleration disabled could also help narrow down the issue.

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