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FYI, EAC received a major update this summer that's not covered in that article: emails can now be stored as regular activity records in the CRM.
https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_productivity_eac_email_sync.htm&release=256&type=5
https://www.reddit.com/r/salesforce/comments/1lpjxyl/eac_sync_email_as_activity/