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  1. 2025年7月23日 14:34

    Unfortunately there's no "easy" solution here. I assume what you want to do is when someone books a meeting in MS Bookings you stop further emails or something like that.  The issue is that MS Bookings has no external actions available when a meeting is booked (the fact that there is no Zapier app for MS Bookings is telling).  What I've done in the past (with someone who knows the MS suite better than I do) is we sent the Salesforce record ID to the booking page as a hidden field in the url using {{Recipient.ID}}, captured that field with the booking and then used Power Automate to pass the information back to Salesforce (we created a task on the lead/contact with an extra field that said it came from bookings), and then created a flow that watched for a new task with that hidden field, and then we used Sercante's Flow Actions for Pardot to signal back to Account Engagement that a booking was made (we used a form handler and had the engagement studio watch for the form handler to trigger).   So it's far from easy or straightforward, but it can be done.  But it only works if your records are in Salesforce. 

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