New Case Merge Premium push upgrade tomorrow!

The version of Case Merge Premium pushed to Production Orgs on Thursday, June 5th, contained a license enforcement error in the Duplicate Detector component, where cases owned by unlicensed users were not visible and were unable to be merged. Please take a look at this knowledge article for more information about this behavior.  

In an effort to fix this issue, a new version will be pushed to all orgs (Sandbox and Production) tomorrow (Wednesday, June 11) at 1 AM Eastern Time. 

Please open a support case by emailing casemergepremium@vicasso.com if you have any questions.