📄 Details/Description:
Hello Trailblazers,
I’m facing an issue with the Salesforce:
When I log into theSakesforce with mobile chrome and then select any app such as Sales or Service, it automatically redirects me to the Classic environment instead of staying in the Lightning Experience.
I’ve checked my profile and app settings, and everything seems to be set up for Lightning. Could anyone please guide me on
- Why this redirection happens?
- How can I ensure that apps open in the Lightning UI on mobile as expected?
Any help or insight would be greatly appreciated!
Thanks in advance,
We gave the new app sales remake that came out about 1.5 years ago a shot. Then it was somehow rolled back and we could barely find info on it anymore. I can't remember what it was called. But it enabled us to sync contacts from phone to Salesforce app. That was a big step to push the app, but it was gone in the end.
The most disturbing part with mobile in general is, that there is no way to make sure user access (through Ui) is consistent from desktop to mobile. (of course apart from not using any standard at all and only using custom lwc to control behavior properly)
The mess around lightning record pages, page layouts, actions, buttons, standard components(that come with hardcoded actions) makes it impossible to create and/or maintain user experience consistency from desktop to mobile. User UI should be controlled by one element in setup and one element only. A first step towards that would for example be: At least (!) lighting record page builder should allow to adapt (or at least link to) ANYTHING I see on screen. If there is a button I see in the page builder I need to be able to at least know why it is shown there. That way I can see a difference between mobile and desktop and at least know if I can align them or not. In the next step I'd like to be able to control it.
