We currently utilise Salesforce to send outbound emails from various objects, however the responses go directly to the senders gmail. We are looking to integrate these responses into salesforce to enable visibility and allow tracking for other users in the activity panel.
What would be the best way forward?
2 个回答
Vuk Stajic (MVRK Inc.) 
Forum Ambassador
You mean to automatically sync?
There are paid solutions for that.
For manual sync, which I recommend because there is NO business value in putting every email anyone receives into Salesforce, there are free options like the Salesforce Gmail Plug-In.
