收藏Lena Wong 发布于 Workforce Management for Field Service (原提问者 Lena Wong)2024年3月26日 11:24Lena WongWhich is best practice when it comes for technicians to fill in their time sheets? what is possible in Salesforce Field Service?Hi all,I see the related list Time Sheets directly in Service Resource page layout, so when you are creating a Time Sheet record, you can only see a lookup to Service Resource. To me, that is not enough as information if I am a technician and I want to create a time sheet, so a time sheet related to which work I did?. That is the information I am missing in the Time Sheet page layout.I think, I time sheet can be related either to a service appointment or to a work order.What is best practice at the end? 显示更多添加评论撰写评论...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Lena WongWhich is best practice when it comes for technicians to fill in their time sheets? what is possible in Salesforce Field Service?Hi all,I see the related list Time Sheets directly in Service Resource page layout, so when you are creating a Time Sheet record, you can only see a lookup to Service Resource. To me, that is not enough as information if I am a technician and I want to create a time sheet, so a time sheet related to which work I did?. That is the information I am missing in the Time Sheet page layout.I think, I time sheet can be related either to a service appointment or to a work order.What is best practice at the end? 显示更多