We have an email template that we want to send out to our customer's 7 days after we complete their job. We have all of the settings in place except we can't figure out how to add the customer's email address as a receipient. Does anyone know how can I add the customer's email address? We currently set it to send to our customer service email address but we'd like to change it to our customer's email address. Please advise if anyone knows how to do this.
You should add to your object a contact lookup field or an email field, then you will be able to find that field right there so you point that email/contact when you send your alert. Makes sense?
