3 个回答
Hi Chandra,there is no default functionality in Salesforce to send SMS, there are some apps in the app exchange which can send SMS Just search for the keyword 'SMS' in the app exchange.
If you have a third party SMS subscription, then you would have to write your own code for apex callouts or outbound messaging, but first, have a look at the app exchange apps.I would suggest you to use Marketing Cloud Connect for this. Once you've installed and configured the package, there are a number of ways you can use the Marketing Cloud's Mobile Connect product to deploy SMS message to your Sales Cloud leads and contacts.There are different salesforce app available on app exchange platform for SMS. You can look into smsMagic app(Most popular app on salesforce platform) This app provides Lightning components which can be used. You can use app's api to send message if you want custom UI.Hope this helps.Kindly mark this as solved if the reply was helpful.Thanks,Nagendra
