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Hello all!

Apologies if this is in the wrong section of the forums. 

This may be a simple question, but I can't seem to find the answer anywhere. Currently, my Org is using the Data Export to export our data once per month. If, for whatever reason, we need to import the data in the future (lets say all our cases were deleted somehow), would this exported data include the old Case Numbers that were assigned to the (now deleted) cases? Or will it assign all new case numbers? 

Thank you!
1 个回答
  1. 2022年9月27日 02:56
    Hi Brendan,

    The case number will change when you import the case because salesforce will treat the case as new case when you import it and auto generates the number.

    If this solution helps, Please mark it as best answer.

    Thanks,
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