Dear All,I am getting the below error when my process builder is trying to create a new record. Can you please help me to undersatnd why I am getting this error.First I will expalin what is the logic behid the same so that I can understand the problem 1) We use Zoom Info to push the leads to Salesforce. When the lead is pushed from Zoominfo the LeadSource values goes as Zoominfo. Which is not required as per the business logic. Hence I created a process builder to update the LeadSource field as List import and lead source detail( Custom Filed ) as ZoomInfo. When I created the process builder i chose the option Created and edited. The logic is if LeadSource = Zoominfo then update LeadSource = Listimport and Lead Source Detail as Zoominfo. 2) Validation rule : There is a validation rule on the lead object. The objective is that once the lead source is updated then it cannot be changed. Below is the rule formula :AND( ISCHANGED(LeadSource), NOT(ISBLANK(TEXT(PRIORVALUE(LeadSource))) ) ) && $Profile.Name <> "System Administrator"Now below is the error I am getting Error element myRule_1_A1 (FlowRecordUpdate).The flow tried to update these records: null. This error occurred: FIELD_CUSTOM_VALIDATION_EXCEPTION: Lead Source cannot be edited once a value has been set.. You can look up ExceptionCode values in the SOAP API Developer Guide.Flow DetailsFlow API Name: Zoominfo_Lead_to_CampaignType: Record Change ProcessVersion: 4Status: ActiveOrg: TrackTik (00D610000006k9b)Flow Interview DetailsInterview Label: Zoominfo_Lead_to_Campaign-4_InterviewLabelCurrent User: Dominic O'Toole (005610000038BU6)Start time: 29/04/2019 12:18 PMDuration: 0 secondsHow the Interview StartedDominic O'Toole (005610000038BU6) started the flow interview.Some of this flow's variables were set when the interview started.myVariable_old = nullmyVariable_current = Lead (00Q4N00000Y5b95UAB)ASSIGNMENT: myVariable_waitStartTimeAssignment{!myVariable_waitStartTimeVariable} Equals {!$Flow.CurrentDateTime}Result{!myVariable_waitStartTimeVariable} = "29/04/2019 12:18 PM"DECISION: myDecisionExecuted this outcome: myRule_1Outcome conditions: {!formula_myRule_1} (true) Equals trueRECORD UPDATE: myRule_1_A1Find all Lead records where:Id Equals {!myVariable_current.Id} (00Q4N00000Y5b95UAB)Update the records’ field values.LeadSource = List ImportLead_Source_Detail__c = ZoominfoResultFailed to update records that meet the filter criteria.Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_CUSTOM_VALIDATION_EXCEPTION: Lead Source cannot be edited once a value has been set.. You can look up ExceptionCode values in the SOAP API Developer Guide.Salesforce Error ID: 1737613578-24183 (798020834)ReplyForward
