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Topics#ApexClaudio Landi 的问题
Claudio Landi 提问于 #Apex
2019年7月5日 21:08

Can't create a new "system administrator" user

Hi everybody,

A few days ago I created a new "system administrator" user in this way:

service setup - users - new

user license: salesforce

profile: system administrator

But now I can't. I don't have the option "salesforce" for the "user license" field that is the only license that allows the "system administrator" profile.

Now "user license" has only these options:

[...]

partner app subscription

salesforce platform

work.com only

[...]

Why is "salesforce" option missing?

Thanks

 
1 个回答
  1. Ajay Dubedi (Ajay Dubedi)
    2019年7月6日 07:10
    Hi Bluestone,

    It all depends on the available licenses under Salesforce license type. Yes, you can only create as many admin accounts as you have full Salesforce licenses.

    If you have free dev org then you can create a maximum of 2 Salesforce licenses whichever profile and role combination is selected.

    You can also do this:

    1.change any one of the user 's user license to license which is other than Salesforce.

    say if you have user 1-salesforce -profile is a system administrator

                    user 2-salesforce -profile is a standard user or any other salesforce user license.

    change user 2 to system administrator profile or deactivate the user which you don't need then

    check the license information in system overview.

    I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

    Thanks,

    Ajay Dubedi
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