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Hi all. I want to report in salesforce QBR's calls made by reps. We use Gong to capture all the call activity, but there is a limitation: Gong captures that activity and pushes them into Salesforce as Tasks, there's no functionality to push them as Events into salesforce.

 

We want to push them as Events or maybe find a workaround to automatically "convert" them into Events once they were pushed into our instance. What would be the best solution here?

 

 Additionally we would like to report based on some keywords included in Gong's call summary and AUTOMATICALLY populate them as an "Event type" (picklist field) in Salesforce. #Reports & Dashboards

2 个回答
  1. 2023年11月29日 16:08

    Did you ever figure this out? We'd love to have our Gong events sync as Events as well.