I've added knowledge article under topics in partner portal but when I logged in as a partner user I can't view the articles.
1 个回答
Hi,
- Please check:
- For a Knowledge article to be searchable by an end user, the following requirements must be met:
- User must have access to Knowledge
- User must have access to the corresponding article type
- User must have visibility into the article's categories
- Article must be published
- Article must be visible in the appropriate channels
- https://help.salesforce.com/s/articleView?id=000387702&type=1
