In CRM Analytics, I've a widget subscription which is not sending emails with widget outputs. Any help will be much appreciated!
Steps to recreate:
1. Create a widget subscription
2. Go to 'subscriptions'
3. On the right hand side, choose 'Edit' to edit the subscription
4. Select 'Save and run'.
The message is 'Your subscription is saved', but I do not receive an email with the output.
DETAILS:
As user I have the permissions:
- 'Subscribe to CRM Analytics lenses and dashboard widgets to send scheduled status updates by email, or subscribe to CRM Analytics dashboards in Slack. For subscribing to tables, the Download Analytics Data permission is also required. Your organization’s data may be saved and/or processed by third-party services, and Salesforce is not responsible for data users choose to send outside of Salesforce.' and
- 'Download data in tabular format from the CRM Analytics user interface. If the Subscribe to CRM Analytics Assets permission is granted, downloaded table data can be attached to subscription emails.' - I've checked that my email address is correctly stated under my account.
Hi, maybe the problem is with email Deliverability? Setup -> Email -> Deliverability -> set Access Level to „All email”
