Hi
I have been asked to produce a report that based on previous 3 years data could forecast the next 6 months - 12 months expected level of Cases
I can do this in Excel by using moving averages - has anyone experience of doing this in Salesforce?
Is it even possible
6 个回答
What if I need to forecast the number of tickets in next year. do we have a specific tool for forecasting in salesforce?
