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  1. Andrew Russo (BACA Systems) Forum Ambassador
    2022年6月16日 16:42

    bydefault all internal users can view published articles...

     

    User permissions control access to different tasks in Salesforce Knowledge. By default, all internal users with Read permission can read published articles. Assign permissions to agents and authors who publish, archive, delete, and manage articles.

     

    https://help.salesforce.com/s/articleView?id=sf.knowledge_setup_users_lex.htm&type=5

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