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Announcing: New cohort opportunities to start 2022! 🚀 Salesforce.org Customer Success is offering several learning programs that provide you with the opportunity to join your peers to learn about essential topics critical to your success - and we think you are a perfect fit! ❓ What is a cohort program? Our cohort success engagements provide participants with resources, tools, and connections to drive success with your Salesforce solution! Join with your peers to develop relationships, have deep discussions, and learn about best practices within topics that are critical to your success.  📅 What should I expect? Each cohort engagement consists of 4-5 bi-weekly sessions, and you will be part of a peer group of institutions for collaboration, accountability, and support. Each session consists of self-paced activities, virtual workshops, discussion roundtables, and more. 🎯 Please check out the following currently available cohort programs, and click to view more details and register for the topic that is most meaningful for you. 

  • EDU Business Processes & Value: Kicks off February 10, 2022. Do you need an effective way to communicate the value of your Salesforce program? This cohort will help you secure the business value of your program, improve delivery of business objectives, and enable you to constantly innovate. Please check out the details and register for the kickoff here by Jan 27th.
  • EDU Governance: Kicks off February 15, 2022. Do you need to strengthen your governance processes? This cohort will help you develop a governance framework that provides the guard rails and decision-making processes that allow a Program team to deliver business outcomes. Please check out the details and register for the kickoff here by Jan 25th. 
  • EDU Change Management: Kicks off February 16, 2022. Do you need to identify tools and best practices tor a successful change management process? This cohort will help you establish the processes that ensure successful transition to a future state. Please check out the details and register for the kickoff here by Feb 2nd. 
  • EDU New Ways of Working: Kicks off February 17, 2022. Do you need to deliver solutions quicker? This cohort will focus on removing many of the barriers and management styles of the past and adopting a new mindset to deliver a digital transformation. Please check out the details and register for the kickoff here by Feb 3rd.
  • EDU Operating Model: Kicks off February 28, 2022. Are you struggling to provide an effective structure for successful delivery of business objectives? This cohort will help you create development and support processes within which business and IT interact. Please check out the details and register for the kickoff here by Feb 14th.
  • Marketing Cloud Einstein: Kicks off March 3, 2022. Are you currently (or interested in) implementing Einstein for Marketing Cloud? This cohort will work directly with the Einstein for MC project team, review specific use cases, and discuss product nuances so you can successfully implement. Please check out the details and register for the kickoff here by Feb 17th.
  • EDU Vision and Strategy: Kicks off March 9, 2022. Do you need to develop or refresh a clear vision and strategy? This cohort will assist in this critical area to drive alignment between stakeholders and ensure the delivery of high-priority business capabilities which realize business objectives and value. Please check out the details and register for the kickoff here by Feb 23rd.
  • EDU Team Members: Kicks off March 23, 2022. Do you need to develop a clear team members structure? This cohort will help you ensure that every person working on the program team has the skills, knowledge, and buy-in to deliver your required business objectives. We will also give recommendations and best practices for Partner Management. Please check out the details and register for the kick off here by Mar 9th.
  • Datorama Reports for Marketing Cloud: Kicks off April 6. Have you taken advantage of this new feature rolling out this year? The cohort will provide a hands-on experience so you can take advantage of the reports at your disposal. Please check out the details and register here for the kickoff here by Mar 23rd.
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