Hi! Has someone managed to synch data from IS and API triggered journey so that emails can be sent to customers in real time?
For some reason, such connection doesn't work for me and I don't know what I'm doing wrong.
Personalizing Emails at Open Time in Interaction Studio
You can deliver personalized content and product recommendations at the time an email is opened by the recipient, which is rendered in true real-time, utilizing the most current information of every user in your subscriber list. Refer to this content to configure this in Interaction Studio.
https://help.salesforce.com/s/articleView?id=sf.mc_pers_email_campaign_create.htm&type=5
API Triggered Journey
The API Event can best be used for one-to-one triggered communications, based on an event happening outside of the platform, such as a form submission on your website. Refer to this link to know more. We can use Postman also to create API event .
https://www.linkedin.com/pulse/using-journey-builder-api-event-entry-source-uday-krishna-kanth/
Hope this helps!
Thankyou
Saurabh
