I recently created a flow that launches when a Service Appointment (SA) of a certain Work Type is marked complete. It creates a new SA for the same time on the next day. It moves through the statuses from none->scheduled->dispatched. It assigns the resource and shows up on the Gantt as it is supposed to. The problem is I get a rule flag as seen in the screenshot however, this is incorrect as the skill is assigned to the resource. If I drag it to another resource and drag it back it will clear the rule. Any ideas?
#Field Service #FSL Gantt #Service Resources #Rule Violations #Service Appointments #Skills
Yes, I have. I can schedule the same appointment without using the flow and I don't get the flag. I have been using that work type and resource combination frequently in tests.
I saw where I set my scheduled end time with the same variable that set the scheduled start time by mistake. I corrected this to set the end using start time + duration and now the Match Skills violation doesn't occur. I'm not sure what they have to do with one another, but it seems that corrected the issue. Thanks for your inquiry.
