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Topics#Omni-ChannelArthur Almeida 的问题
Arthur Almeida (TV Globo) 提问于 #Omni-Channel
2021年9月20日 19:55

query to count waiting in an OmniChannel queue DON'T WORKS

in the queue have five users waiting, but the query doesn't work, WHY?

query to count waiting in an OmniChannel queue DON'T WORKS

 

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1 个回答
  1. Amey Priolkar (Silverline)
    2021年9月21日 04:08

    Hi Arthur,

     

    Could you please try this?

     

    select Id, WorkItemId, WorkItem.CaseNumber, QueueId, Queue.Name, ServiceChannelId, GroupId from PendingServiceRouting
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