收藏Laura Gil (Privat) 发布于 Data Architects (原提问者 Laura Gil)2021年8月13日 17:29Laura GilWould this approach help for visibility of only records of the account you are working at?Hi all,I am almost new regarding Sharing / Visibility of records and trying with testing some configuration. We have users working as agents in companies associated to ours.These companies have been created as Accounts of type 'Associated Company' (record type). One is A and the another B. Now some users work at A and some at B.The idea is to allow users at A to see only opportunities related to their Account A. On the other hand, users in Account B should only see opportunities related to the Account B. I am not sure if I am going in the right direction, I created two roles, one as A Agent and the another as B Agent under the CEO. By testing and using an example user for Account A, this user can see all Opportunities, even the ones at B. Our OWD is Public Read/Write. I am very confused and don't know how can I move further as the OWD is Public Read / Write. I would appreciate any guidance. #Record Visibility #Sharing Settings #Security #Sales Cloud #Service Cloud #Automation显示更多添加评论撰写评论...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Laura GilWould this approach help for visibility of only records of the account you are working at?Hi all,I am almost new regarding Sharing / Visibility of records and trying with testing some configuration. We have users working as agents in companies associated to ours.These companies have been created as Accounts of type 'Associated Company' (record type). One is A and the another B. Now some users work at A and some at B.The idea is to allow users at A to see only opportunities related to their Account A. On the other hand, users in Account B should only see opportunities related to the Account B. I am not sure if I am going in the right direction, I created two roles, one as A Agent and the another as B Agent under the CEO. By testing and using an example user for Account A, this user can see all Opportunities, even the ones at B. Our OWD is Public Read/Write. I am very confused and don't know how can I move further as the OWD is Public Read / Write. I would appreciate any guidance. #Record Visibility #Sharing Settings #Security #Sales Cloud #Service Cloud #Automation显示更多