Skip to main content

i have an interesting dilemma. User creates a record and submits for approval. Approver is OOO and had a delegated approver setup. 95% of the time, this is ok. However, in this case, the submitter is the Approver's delegated approver. Researching options here. Auto-rejecting wont help as resubmitting will repeat the issue. Was thinking of a formula field or trigger to set a flag if "approver or delegated approver" is the same user as the creator\owner of the record a flag is set. If so, the approval process could have a separate steps to account for the anomaly

 

#Sales Cloud

2 个回答
  1. 2021年10月1日 18:03

    my user does not have modify all. we dont allow it. The reason the submitter can approve is in this case, the actual approved setup delegated approver to be the submitter. I need some way of knowing when a record is submitted that one of the approvers is also the creator. I read the referring issue recommending the apex controller. Nothing in that offers guidance on blocking

0/9000