I want everyone in the org to be able to view only their cases and not the cases of others. Below are the settings I have made. In spite of these settings the managers in the role hierarchy are able to view their subordinates records. How do I restrict it from happening. Every one in the org should only see the cases they own.???? How to achieve this? Is it because in the OWD we cannot remove the grant access using hierarchies is selected? that the managers view their subordinates cases?
Set the OWD as private
Profile setting
Role setting - no access, only access to the records they own.
