收藏Reid Churchill (Blue Cross NC) 提问于 #Customer Service2018年9月13日 17:23Has anyone experienced that cases are escalating outside of defined Org business hours? I am and can not determine why this is happening.3 个回答排序按日期排序按最有帮助排序按日期排序加载更多评论...Reid Churchill (Blue Cross NC)2018年9月13日 17:59Thank you for your reply. We do have the correct time zone set in the business hours. As for step 3, we have the radio button for "Set Business Hours" selected.添加评论撰写回答...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Reid Churchill (Blue Cross NC)2018年9月13日 17:59Thank you for your reply. We do have the correct time zone set in the business hours. As for step 3, we have the radio button for "Set Business Hours" selected.