I would really appreaciate your ideas, suggestions to help me map these values from web to case. Thanks a lot
8 个回答
Veena,
You say “the same id from case fields into web forms”. The names and ID’s are internal Id’s from Salesforce.
Example, for a checkbox field, it can look like this:
The name and Id need to stay as is. We avoid using multi select fields, so I don’t have any demos, but they will also have a name and id field that look similar
Is this what your fields look like on the web page?
