How do you enable sending case updates back to the case contacts in lightning? There's supposed to be a checkbox?

Question

So when you create a case, you can add contacts. When you update a case's comments, there's supposed to be a checkbox that will allow you to send the comment back to the contact. How do I enable this?

Jayson Morales · Answer

Hi Brendon,   You need to enable communities to make that check box visible. Check this discussion here: https://success.salesforce.com/answers?id=906300000010xI3AAI Hope this helps.

How do you enable sending case updates back to the case contacts in lightning? There's supposed to be a checkbox?

Data Management

相关学习

更多帮助