1) I'm assuming all emails synced using EAC are stored in Salesforce as an email message record rather than a task? Is it possible to delete the email message record once its synced to SF?
2) What happens if an email is received from a contact that does not exist in SF? How does the system handle this? Does it create the contact or give it the option to create?
3) I'm assuming once EAC is turned on the user is unable to email out of salesforce, instead they are forced to use from within Gmail/Outlook - which syncs those emails across - is that correct?
4) Is there any issue with running EAC for automated event/task sync, but use Lightning for Outlook for contact creation?
5) Is EAC 1 way sync or 2 way? If you create an event in Salesforce does it sync to mail calendar? Vice versa with emails
