Skip to main content
Hello community can you please advise when a new lead is created, the record owner is a queue and not me as a user, is there any reason for this ?
7 个回答
  1. 2016年7月20日 12:23
    Maybe revamp the workflow rules to the criteria you actually want? You can assign yourself.

     

    Otherwise go to Lead Settings - Lead Queue Settings. Check if Web-to-lead is set up correctly as well. Pull out the form and confirm it with your web developer. So that fields will match.

     

    Change it to your needs eventually. 
0/9000