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Hi there,

 

We have 4 attachment fields in our Knowledge articles, 3 of which were added recently. When add more than 1 attachment, only the first one appears in our KB site. Not sure what is preventing the others from appearing. The article is set to Public so no blockage there. Any ideas how to resolve this issue?

 

 
3 个回答
  1. 2018年4月2日 15:52

    UPDATE: We have multiple User authentication levels. The attachments appear for all the gated access and doesnt appear for Public. The article is flagged for the public channel.

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