This SF user should be somehow a "support go-to contact person". and behind that user there are several individual SF users that would always get the salesforce notifications.
Is this possible?
Our Idea is to have this let's call it "SF Support" user, so you can always use chatter and @SF Support user to notify when you need help.
This notification should then be received by several individual SF users (admins) that are somehow connected to that combining "SF Support" user.
Instead of notify a individual SF admin, our users should only use the "SF Support" user.
Hope it is clear.
Thanks for your help,
Philipp
5 个回答
HI Philipp,
no, with chatter licence you only have access to chatter and no other SF objects. Therefore also tags related to any object in SF won't be visible for this user. Hope this helps. Please do not forgot to mark my answer as best, if it was helpful.
