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Topics#CollaborationJulie Steinloski 的问题
Julie Steinloski (Hybrid Marketing) 提问于 #Collaboration
2020年8月19日 23:49

Latency when scrolling record details on Lightning page, reports and admin setup

We are experiencing some latency on NA86.  This has been happening since at least August 12.  Has anyone else experienced problems?  Nothing is noted on status.salesforce.com.  There's not one particular area that seems to lag and it's random.  Sometimes scrolling the details component of a Lightning record page lags.  Sometimes report builder is slow and even the admin setup can fail to load without multiple refreshes.  We're experiencing the same across different networks:  remote and onsite.  We've done all of the basics like clearing browser cache.  I'm just wondering if anyone is experiencing the same.  Possible troubleshooting ideas?  I plan on reducing field tracking on my objects and modifying reports.  The part that has me really wondering is loading the admin setup.
1 个回答
  1. Michael Brown (Salesforce) Forum Ambassador
    2020年8月20日 02:06
    Hi Julie, 

     

    I've noticed this in orgs with massive amounts of data; I'm not sure if that applies to you or not. Some initial things that come to mind are:

    • Make sure you are avoiding data skew. This can happen if you have thousands of child records all related to the same parent
    • Clean up your page layouts my removing rarely used fields. Apps such as FieldTrip can help you identify which fields your users are filling out and which ones they aren't
    • Using the Tab Lightning Component in Lightning can be useful. This prevents all the Lightning Components on the page from loading at once. Only the ones in the active tab will be loaded
    • Similarly, you can use conditionally displayed Lightning Components to only render components as the desired time
    • If you have massive amounts of roles and profiles, taking the time to consolidate these can help performance
    • With Report Builder, sometimes starting with strict filters and then opening up the results can be helpful as opposed to starting a report that shows everything and then trying to filter it down, which can be time consuming with thousands of records
    • If your org is consuming massive amounts of data, storing some of that data externally and then exposing it through Lightning Connect could potentially be useful as well.

     

    This article has good tips on how to troubleshoot performance issues which may be worth looking over: https://help.salesforce.com/articleView?id=technical_requirements_slow_load_times.htm&type=5

     

    Thanks,

     

    Mikey
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