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I've set an Assigment Rule under Leads. If a checkbox is checked, then the Lead will transfer to a queue. How can I monitor this queue? Thanks
8 个回答
  1. 2013年2月7日 00:59
    1. Click on the Leads Tab.

     

    2. Click on "Create New View" link next to the drop-down.

     

    3. Give it a name

     

    4. in Step 2 in the filters, do Lead Owner EQUALS (Name of the Queue)

     

    5. Make it visible to whoever.

     

    6. Save :)

     

    Please mark my answer as the best answer if it resolved your issue. Thanks :)
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