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sending emails through SF.  I'm BC's in my outlook running on my iMAC...when customer responds back to me...only get copied in outlook...not SF...???
4 个回答
  1. 2016年1月12日 18:18
    Hi Britt , 

     

    You can do this of action via code. While sending emails from SF , you can set ReplyTo field. This will enable the funtionality that whenever someone will reply to that email , it will go to that specific email which was set in that ReplyTo Field. 
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