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Topics#Customer Servicemeghna m 的问题
meghna m 提问于 #Customer Service
2015年1月8日 10:20

Using Change sets got an Error at Validating Assignment Rule:

Can any one help me out. I have an assignment rule on case object in sandbox as well as in production.Now we have added two rule entries to the same rule based on the profile user in sandbox .Now can i move this rule into production Using change sets.At the page layout we have made the assignment rule as Default tick for few pagelayout on case object.Now when i use changeset i need to select all the pagelatouts in the outbound changeset .

 

The outbound changeset when well while uploading but in Inbound changeset was un successful.

 

 At the time of Validation in change set i got an Error on the page layout .I had 3 page layout as Caselayout, Caselayout-Salesuser, Caselayout-Admin .

 

Error message In field: QuickAction - no QuickAction named SendEmail found for the 2 page layouts Caselayout , Caselayout-Admin.

 

I shall appreciate your help.
2 个回答
  1. Jeff May
    2015年1月8日 11:43
    This sounds like you've defined a quick action in the sandbox and added it to your page layout, but you haven't included the Action in your change Set.  Add the Action to the Change Set and you'll be all set.
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