NPS is calculated by taking the percentage of promoters minus the percentage of distractors. While this seems easy to calculate, I can't seem to get it to work on a report formula.
I have tried updating the output type from percentage to number on the report forumula, but it returns nothing (not even a zero). No result shows at all. Here is a screenshot of my formula (this one has the percentage as the result).
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Can you post a screenshot of the Report results and how you have the results Grouped?
Are you using the Power of One on those objects?
