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I am trying to locate my leads for 2011 but can only see the leads for Team Challenge Northwest as a whole, not just as Team Challenge Northwest, Seattle. What steps do i need to take to see these specific leads?
1 个回答
  1. 2011年6月16日 02:38
    You should be able to create your own custom List View and add your own filter criteria.  If you can't, ask your Admin to check the permission settings on your user profile.  

     

    Creating Custom List Views

    Available in: All Editions except

    Database.com

     

    User Permissions Needed To create custom list views: “Read” on the type of record included in the list To create, edit, or delete public list views: “Manage Public List Views”

    You can create new list views to see a specific set of records such as contacts, documents, or campaigns. For example, create a list view of accounts in your state, leads with a specific Lead Source, or opportunities above a particular Amount. You can also create views of contacts, leads, users, or cases to use for mass email recipient lists.

    To edit or delete any view you created, click Edit next to the View drop-down list. Administrators, and users with the “Manage Public List Views” permission, can also edit or delete public views and some of the standard Salesforce views.

    To create a new view, click Create New View at the top of any list page or in the Views section of any tab home page. Fill in the following:

    1. Enter View Name

      Enter the name to appear in the View drop-down list.

    2. If you have the “Customize Application” permission, enter a unique name to be used by the API and managed packages.
    3. Specify Filter CriteriaFilter by OwnerThese options vary depending on the kind of record. In general, select All... or My... to specify the set of records to search. There may be additional options:

      • Lead and case list views can be restricted by queue.
      • Price book list views can be restricted by price book.
      • Activity list views have several options; see Viewing Activity Lists.
      • If your organization has territory management, account and opportunity list views can be restricted by My Territories or My Territory Teams. My Territories means records associated with territories to which you belong. My Territory Teams means records associated with either territories to which you belong or territories below you in the territory hierarchy.
      • If your organization has case teams, case list views can be restricted by My Case Teams.
      • If your organization has account teams, account list views can be restricted by My Account Teams.
      • If your organization has sales teams, opportunity list views can be restricted by My Sales Teams.

      Filter by CampaignThis option is available on the following list views:

      • Contacts home
      • Leads home
      • Mass email contacts
      • Mass email leads
      • Mass add campaign members wizard
      • Mass update campaign members wizard

      If you are editing a list view that is

      filtered by campaign, and do not have at least read access to the campaign, you will receive an error when attempting to save the list view.Filter by DivisionIf your organization uses divisions to segment data and you have the “Affected by Divisions” permission, select the division that records in the list view must match. This option is disabled if you are not searching all records.Select --Current-- to show records in your current working division. Filter by Additional FieldsOptionally, enter filter criteria to specify conditions that the selected items must match, for example, Lead Source equals Web . You can also use special date values

      in your filter criteria.Note

      _img src="

      https://help.salesforce.com/img/help/helpNote_icon.gif

      " /_When you select the Created Date field in a list view filter, the value you specify can only be a date and not a time. This restriction does not apply to other filters.

    4. Select Fields to Display

      The default fields are automatically selected. You can choose up to 15 different fields to display in your view. You can display only the fields that are available in your page layout. When you select a long text area field, up to 255 characters are displayed in the list view.

      1. To add or remove fields, select a field name, and click the Add or Remove arrow.
      2. Use the arrows to arrange the fields in the proper sequence.
    5. Restrict Visibility

      If you are an administrator or a user with the “Manage Public List Views” permission, specify whether everyone or just you can see the custom view. This option is not available in Personal Edition. To see a list view, users must also have the appropriate “Read” permission on the type of records within the list view.

      Alternatively, Enterprise, Unlimited, and Developer Edition users can specify a public group, role, or role including all users below that role to see the custom view. To share the list view, select Visible to certain groups of users, choose the type of group or role from the drop-down list, select the group or role from the list below it, and click Add.Note

      _img src="

      https://help.salesforce.com/img/help/helpNote_icon.gif" /_List views are visible to your customers in the Salesforce Customer Portal if the Visible to all users radio button is selected for views on objects assigned to Customer Portal users' profiles. To create list views that only your Salesforce users can see, select Visible to certain groups of users, and then share it with the All Internal Users group or a selected set of internal groups and roles.

      When implementing a Customer Portal, create custom views that contain only relevant information for Customer Portal users, and then make those views visible to Customer Portal users by sharing them with the All Customer Portal. Users group or a selected set of portal groups and roles. For more information about a Customer Portal, see Setting Up Your Customer Portal.

    6. Click Save. The view appears in the View drop-down list so you can access it later.

      You can rename an existing list view and click Save As to save the criteria of the list view without altering the original view.

    To navigate back to the last list page you viewed, click Back to list at the top of any detail page.

    Note

    _img src="

    https://help.salesforce.com/img/help/helpNote_icon.gif

    " /_The information you see in list views is only the data to which you have access - either records you own or have read or read/write access to, records that have been shared to you, or records owned by or shared with users in roles below you in the role hierarchy.

    In addition, you can view only those fields that are visible in your page layout and field-level security settings. (Field-level security is available only in Enterprise, Unlimited, and Developer Editions). Archived activities are not included in activity list views. You can use the Activity History related list to view these activities.

    Tip

    _img src="

    https://help.salesforce.com/img/help/helpTips_icon.gif" /_On account, contact, and lead list views, click the _img alt="Open Calendar icon" src="https://help.salesforce.com/img/cal/footer/inline_sched_cal.gif" /_Open Calendar link at the bottom of the page to display a weekly view of a calendar underneath the list. Then, you can drag a record from the list to a time slot on the calendar to quickly create an event associated with the record. Note that your administrator controls the availability of this feature. For more information, see Working with Drag-and-Drop Scheduling.
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