how to restrict case comment visibility in case 'Write case notes'

Hi,

Is it possible to remove case comment from 'Write case note' ?

So, case comment should remain in the case related list

But not appear in case notes.

Please help me to do this .

Thanks in Advance!

Anjana

2 个回答

Anjana Abhin (Capgemini)
2016年3月3日 14:34
@Richa. Can you please suggest how to do that ?

添加评论

0/9000

Customer Service