When we try to insert a template it shows template -> classic template which is confusing.
User think they are in lightening than why template in a classic, any suggestion how can we fix that?
Move the classic template to lightening so it doesn't show classic template.
6 个回答
Archana, I'm afraid you're misreading my reply. Lightning and Classic templates are not meant to do the same thing, and you shouldn't convert from one to the other. Classic templates are automated emails, and Lightning templates are for human-sent emails.