收藏Automated Workflow 提问于 #Customer Service2012年5月31日 03:28Can custom portal users assign tickets back to a queueWe have a partner portal and when they have ownership of a ticket, they cannot see queues to assign it back to a queue. Is this doable?1 个回答排序按日期排序按最有帮助排序按日期排序Prakash B2012年5月31日 05:12Hi Mike, It is pssible for partner portal users to assign cases to queue. Just verify whether the Queues have created for the Case object??添加评论撰写回答...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Prakash B2012年5月31日 05:12Hi Mike, It is pssible for partner portal users to assign cases to queue. Just verify whether the Queues have created for the Case object??
