How are other companies handling this automated creation of TONS of records just from their phone system? Is there a configuration step somewhere that might reduce this? Are we using it wrong? I'm a solo admin, with absolutely no backup, and the call center was put in by consultants who maybe weren't the best at doing call centers. So I have no support for this aspect of our instance. I'd love to hear how other companies are handling this!
2 个回答
Yes buying more data is more costly. One of our client doing the same thing he takes the data backup for older call history from activities and there was a scheduler to remove the data on certain parameters. So using this you will never hit the data limit storage.