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Does anyone have an example of how to properly use Bootstrap Embedded Chat (https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/embedded_services_web_bootstrap_chat.htm)?

 

Trying to understand what functionality this API actually give us, but I am getting an error when the snippet fires the embedded_svc.bootstrapEmbeddedService() function:

  • esw.min.js:8 Uncaught (in promise) TypeError: Cannot read property 'isCommunityOrSite' of undefined
1 条评论
  1. 2023年7月24日 11:59

    I had the same error. The issue is that I had a VF page that was loading the LiveAgent Snippet and the MIAW snippet. 

     

    If the page loads the "embeddedservice/5.0/esw.min.js"  and the "bootstrap.min.js' files, then the exception is thrown. Just remove the "embeddedservice/5.0/esw.min.js" script and it will work

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