1. I would like to remove duplicates from my subscriber list in SFMC. There are subscriber keys and email addresses as subscriber keys. How do I remove those to enable a clean subscriber list?
2. We have a alive journey that for some reason shows a send error July 24 to Aug 4th when it did not send 1 of 4 emails in the journey and then later resumed sending on its own. How do I sleuth how this error occured? We did not turn off the journey at any time. To my knowledge there was not data upload on the Salesforce side. However, there was an update shown in the "trust tab" of Salesforce that occured on July 24th but not sure if that effected anything.
3. When programming emails in email studio we all of a sudden started getting a red dot showing up in the HTML code tab. Any idea as to why that is?
Hi @Inga Langford ,
there are several ways how you can deduplicate your records.
First, you can write a SQL query and add a "DISTINCT" statement. It will remove records duplicates, however, the process of choosing the right record would be not standardized and rather random.
If you need a rule-based deduplication process, I suggest you trying DESelect - a segmentation solution for Salesforce Marketing Cloud. DESelect offers two deduplication types:
Prio-deduplication:
https://bit.ly/2GL4U35Advanced prio-deduplication:
https://bit.ly/3hdiBV4Hope this helps. Feel free to reach out if you have any questions.
