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It seems there might have been an undocumented change to the behaviour in lookups in #Winter20?

 

Previously, when clicking the "New" link at the bottom of search results, I'm pretty sure that a "New" modal would pop-up, regardless of whether the "New" action had been overridden with custom development.

 

Now, it seems that the "New" link recognises the override. This would be good, except:

  • The override re-directs the user to a fresh page with the custom "New" process on it. This means that the user loses any work they had done on the record they were working on.
  • The custom "New" process has no context provided to it, so we can't adapt our "New" process to re-direct back to the record which was being created.

This change in behaviour runs the risk of being a worse user experience than before? Has anybody else seen this?

 

@* Release Readiness Trailblazers * 

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