收藏John Williams (Follett School Solutions) 发布于 * Lightning Now! *2019年1月30日 20:23We just added knowledge articles to our lightning service console cases. However we do not see the option to add the article to the case email like in the demo video. See attached. @* Salesforce Administrators * @* Service Cloud * How to add Lightning Knowledge articles to a case email.png9 条评论加载更多评论...John Williams (Follett School Solutions)2019年2月1日 18:26That's perfect. Thanks添加评论撰写评论...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复