Exclude Email Thread from Drafts Does not Function in Lightning
This impacts our #Service Cloud users quite a bit due to the Case Feed getting rather difficult to read with email threads.Do you have any information on when this setting may be supported in Lightning?
@* Service Cloud * #Servicetrailblazers
Exclude Email Thread from Drafts Does not Function in Lightning
13 条评论
@Vincent PhamNo, I mean absolutely nothing happens - the email action doesn't open at all when clicking on those options. The lack of behavior seems to be a Spring 19 bug.
